Call Dispatch

Outbound calls triggered from your case management system, connecting your team or an AI agent to the right person.

Triggered by case events or initiated on demand from inside Filevine. Two modes: connect a member of your team directly to the recipient (click-to-dial), or have an AI voice agent place the call and handle the conversation. Call notes and outcomes track back to the case.

Replaces a $0.21 manual write-up per call ~~(staff time)~~ with a filed record.